Privacy
Introduction
Honeycomb Hive Pty Ltd trading as The Hive (The Hive) is highly sensitive to the transmission and
privacy interests of consumers and believes that the protection of those interests is one of its most
significant responsibilities. In acknowledgment of its obligations, The Hive has adopted the following
Transmission Statement and privacy Policy applicable to information about consumers that it acquires
in the course of its business:
Acquisition of Information.
We do not acquire any more information about consumers than is required by law or is otherwise
necessary to provide a high level of service efficiently and securely. When Credit Card Numbers are
collected, we simply pass them onto the appropriate Financial Institution. We never permanently store
complete Credit Card Numbers.
Transmission of Data
All data is acquired under 128-Bit SSL Security and customers whose internet browsers support
global 128-Bit encryption can only use our system.
Restriction of Data
The Hive restricts its systems to those deemed to be in low risk countries. No person or computer
located within our high risk country range has access to any The Hive systems.
Customer Sessions
All customer sessions with the secure The Hive Merchant Servers have a 15 minute timeout feature.
After this time, the customer is required to reconnect to our system to re-gain access.
Our Employees and Privacy.
We train all of our employees about the importance of security and privacy. We give access to
information about consumers only to those employees who require it to perform their jobs.
Security Measures.
We make access to privacy-sensitive information subject to rigorous procedural and technological
controls, consistent with legal requirements and the demands of customer service.
Disclosure to Third Parties.
We will provide individually identifiable information about consumers to third parties only
if we are compelled to do so by order of a duly empowered governmental authority, we have the express
permission of the consumer, or it is necessary to process transactions and provide our services.
Privacy and Our Business Partners.
When we make our technology or services available to business partners, we will not share with
them any more consumer information than is necessary, and we will make every reasonable effort to
assure, by contract or otherwise, that they use our technology and services in a manner that is
consistent with this Privacy Policy.
Questions: If you have questions about this policy, please send an email to
contact@the-hive.net.au or contact our office on 1300 13 82 83.